Heelalujah Kit ( Pre Order)
Directions for Use
Directions:
1. Soak your tootsies for 10-15 minutes (go on, take a bath!)
2. Use the pumice stone included in your Heelalujah kit and gently rub using small circular motions over the affected areas, paying particular attention to your heels.
3. Rinse and dry feet thoroughly.
4. Apply the Heeling Balm in an even layer over affected areas and cover with the Heeling Socket.
5. Leave on for at least 20 minutes or until absorbed or as long as you like.
Go on, take the dog for a walk or put your feet up with a good book! (For Optimal results leave on overnight, while you get that beauty sleep).
This item is currently on pre-order, SHIPPING W/C 7TH OCTOBER 👣
Welcome to Heelalujah.
Ready to transform your painful cracked heels from eww to new?
Heelalujah is Australia’s #1 miracle silicone heel sock and nourishing wonder balm.
Created by Sydney-based designer and mum Jodie Weerts, Heelalujah is a revolutionary new 3-step foot care system that will knock your socks off (seriously, you won’t want to hide your fab footsies in socks after this).
Take a look at our before and afters and see for yourself.
Our promise to you is beautifully soft feet without greasy floors, stained sheets or stinky creams.
Inside your miracle Heelalujah Kit, you’ll find everything you need to banish dry, cracked heels and say hello to smooth, soft kissable tootsies!
- Heelalujah Heeling Balm — our specially formulated (and divine-smelling) cracked heel cream, with Vitamin E, Zinc, Shea Butter and Peppermint oil and natural ingredients of Urea. The handy stick means no messy fingers.
- Heelalujah Heeling Sockettes — our silicone cracked heel socks that keep the balm on your heels, not your floors. They’re also light enough to wear with your shoes or to yoga.
- A pumice stone to slough dead skin from your feet and reveal the real (softer) you!
We’re all different (yay!), but most report visible results within 7-14 days. Some say less, a LOT less.
Time to meet your sole mate — Heelalujah — the best foot cream for cracked heels in Australia (yes, we said it).
- Australian Made & Owned
- Cruelty Free
- Natural Ingredients
- SLS & Paraen Free
- Fast Shipping Australia Wide
Ingredients: Urea, Lemon myrtle essential oil, Cetyl alcohol, Shea butter, Lanolin, Coco- caprylate, Squarelane, Oil thickener, Magnesium (2;1 water), Zinc Oxide, Vitamin e oil, Beeswax, Olivem 900, Calendula oil (organic), Sunflower Oil Peppermint or lemon myrtle EO, Cetyl alcohol, Shea butter, Lanolin, Isostearyl Isostearate, Wheatgrass powder, Cetearyl Alcohol, Ceteareth 20,
We currently ship all over Australia and the world!
Domestic Orders (Shipping via Australia Post)
Australia Post Standard Delivery (5 to 7 Business days).
👣 Free Shipping for all Domestic Orders over $85
👣 Orders under $85 will incur a $10 shipping charge.
International Orders (Shipping Via Australia Post)
👣 Flat rate of $15 for all international orders
👣 Australia Post International delivery (14-21 business days).
Please note: once a parcel leaves our warehouse, Heelalujah will not be held responsible for any lost or damaged parcels whilst in transit.
Suggested shipping times can only act as a guide and shipping times can vary depending on locations and circumstances. Once a parcel is in the hands of the postal services we have no control (as much as we wish we did) over delivery time frames.
Please ensure the details provided at checkout are accurate, as Heelalujah cannot be held liable for incorrect deliveries due to input errors. Our shipping providers are trusted services, and as such Heelalujah will not be able to refund or replace orders that have been scanned as delivered.
Postage costs are not able to be refunded for delayed parcels.
Change of Mind
Unfortunately due to hygiene reasons we do not accept returns or exchanges on items for change of mind. Once a parcel has been shipped all orders are final.
Order Changes and Cancellations
If you would like to make a change to your order please reach out to our team directly at info@heelalujah.com.au within 2 hours of placing your order with your change request.
Our team will do their best to accommodate your request.
Please note our warehouse teams work fast and aim to get your parcel dispatched as quickly as possible so sometimes we may not be able to make any changes.
Once a parcel has been dispatched we are unable to make any changes or cancel your order.
Please note all cancellations carry a 10% restocking fee.
Faulty Products
If you feel the product you have received is faulty, please reach out to our team directly at info@heelalujah.com.au within 48 hours of your parcel being delivered.
Please include photos of the item you received and your order number.
Please note a product is considered faulty if there is a breakage or physical fault with the product - not because the product does not meet your expectations.
Please do not dispose of the product, so we can assess your claim. We are unable to assist with items after 48 hours and without a photo of the broken items and/or package.
Please note return postage is the responsibility of the purchaser.
Once a return parcel is received at our warehouse our team will assess the item and will verify if your item qualifies for a replacement or refund.
Our team will be able to provide you with the next steps via email for getting your faulty item resolved.
Consumer Guarantees
Our products come with the consumer guarantees found in the Australian Consumer Law which cannot be excluded, including guarantees that the products will be of acceptable quality. The consumer guarantees are not affected by our return policy above.
In the unlikely event that you receive products from us that do not comply with the consumer guarantees, we will provide you with a refund or exchange based on the below:
- If we consider that the product has a major failure under the Australian Consumer Law (eg. the product is unsafe, does not fit the description or is not fit for purpose), you can return it and receive your choice of a refund or an exchange
- If we consider that the product has a minor failure under the Australian Consumer Law (eg. the product's packaging is cracked but does not affect the safety or use of the product), we will provide you with our choice of a refund or exchange.
Where a product is damaged through misuse, accident or abnormal use, Australian Consumer Law may not apply, and Heelalujah may choose not to provide a refund, exchange or repair (if applicable).
Please note that different skin types and conditions may react differently to particular products or ingredients. It is essential to closely review ingredients to help identify sensitivities to ingredients - as individual allergies, perceived results or reactions to a specific ingredient as listed may not be considered a product failure under Australian Consumer Law and Heelalujah may choose not to provide a refund, exchange or repair.
Incorrect Products
It is important to us that you receive your parcel as quickly as possible and in good condition.
If you have received an incorrect product, please reach out to our team directly at info@heelalujah.com.au within 48 hours of the parcel delivery. Please include photos of the item you received and your order number.
You must include photos of the item and your order number. If you dispose of the product, we will be unable to assess your claim.